The six-step quality cycle approach includes all of the following EXCEPT:
A)Set quality standards
B)Define quality attributes on the basis of customer needs
C)Find and correct causes of poor quality
D)Reward employees for quality improvement

Question

Quizplus · Accepted Answer

The six-step quality cycle approach includes setting quality standards, defining quality attributes on the basis of customer needs, finding and correcting causes of poor quality, and continuously improving the quality process. However, the approach does not specifically mention rewarding employees for quality improvement.

The Six-Step Quality Cycle Approach Includes All of the Following