Poka-yoke is:
A) Designing products for multiple uses
B) A workforce that is likely to make mistakes
C) A service designed for the customer
D) Designing a process so that it can only be performed correctly
Correct Answer:
Verified
Q5: Which of the following is NOT part
Q7: Which of the following is NOT true
Q8: Mean time between failure:
A)Is used to measure
Q10: A production center is available for 8
Q11: The quality cycle:
A)Begins with defining customer needs
B)Is
Q12: The Baldrige Award criteria emphasize all of
Q14: Which of the quality gurus advocated organizations
Q16: Quality of design:
A)Is one of the four
Q18: _ is a combination of reliability and
Q18: SERVQUAL measures which dimension of service quality
A)Reliability,Tangibles,Assurance,Empathy,and
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