Which of the following statements regarding business process reengineering (BPR)is NOT true?
A)BPR is a term coined by Hammer and Champy in the book called "Reengineering the Corporation."
B)BPR refers to extensive process redesign.
C)BPR simplifies processes and eliminates the non-value added elements from the process.
D)BPR is synonymous to the Total Quality Management approach of process improvement.

Question

Quizplus · Accepted Answer

BPR and Total Quality Management (TQM) are two different approaches to process improvement. BPR focuses on radical process redesign, while TQM focuses on continuous improvement through incremental changes.

Which of the Following Statements Regarding Business Process Reengineering (BPR)is