A service recovery process:
A)Follows every service transaction
B)Is an implicit service
C)Is rapid compensation for a service failure
D)None of the above

Name: A service recovery process: A)Follows every service transaction B)Is an implicit service C)Is rapid compensation for a service failure D)None of the above
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Question

Quizplus · Accepted Answer

A service recovery process is designed to quickly address and compensate for a service failure to restore customer satisfaction.

A Service Recovery Process