During his performance appraisal meeting, Roger's manager appreciated that he was being proactive. However, Roger was also advised to improve his interpersonal skills. Roger chose to hear and retain only the good part. As a result, he decided to tell his colleagues only about the good feedback he received from the manager. This is an example of:
A)self-efficacy.
B)cognitive dissonance.
C)filtering.
D)active listening.

Question

Quizplus · Accepted Answer

Roger's selective hearing and sharing of only the positive feedback from his manager is an example of filtering, where he is choosing to ignore or not acknowledge the negative or constructive part of the feedback.

During His Performance Appraisal Meeting, Roger's Manager Appreciated That He