Alyssa is the leader a work team. She creates a new rule that cell phones will no longer be allowed during team meetings in order to prevent any unwanted interruptions. This is an example of _____ which contributes to the development of a norm.
A)a critical event in the group's history
B)an explicit statement by a supervisor
C)primacy
D)a role episode
E)a carryover behavior from a past situation

Question

Quizplus · Accepted Answer

This is an example of an explicit statement by a supervisor that contributes to the building of a norm. Experts say norms evolve in an informal manner as the group or organization determines what it takes to be effective. One way norms develop is by explicit statements by supervisors or coworkers.

Alyssa Is the Leader a Work Team