Question 1

According to Schwartz's Value Theory, _____ refers to the preservation and enhancement of the welfare of people with whom one is in frequent personal contact.
A)Achievement
B)Hedonism
C)Benevolence
D)Universalism
E)Security

Accepted Answer

Benevolence refers to the preservation and enhancement of the welfare of people with whom one is in frequent personal contact.

Question 2

Counterproductive work behaviors are types of behavior that harm employees, the organization as a whole, or organizational stakeholders such as customers and shareholder.

Accepted Answer

Counterproductive work behaviors are types of behavior that harm employees, the organization as a whole, or organizational stakeholders such as customers and shareholder.

Question 3

According to value-based model of work/family conflict, _____ is defined as the degree of consensus among family members about family values.
A)life satisfaction
B)value attainment
C)value congruence
D)work values
E)value similarity

Accepted Answer

Value similarity relates to the degree of consensus among family members about family values.

Question 4

According to the value-based model of work/family conflict, _____ involves the amount of value agreement between employee and employer.
A)life satisfaction
B)value attainment
C)value congruence
D)family values
E)value similarity

Accepted Answer

Value congruence, involves the amount of value agreement between employees and employer.

Question 5

According to Schwartz's value theory, _____ includes pleasure and sensuous gratification for oneself?
A)Achievement
B)Benevolence
C)Universalism
D)Hedonism
E)Security

Accepted Answer

Hedonism includes pleasure and sensuous gratification for oneself.

Question 6

_____ conflict is experienced when personal values conflict with each other.
A)Work-family
B)Intrapersonal value
C)Interpersonal value
D)Individual-organization value
E)Attitude-norm

Accepted Answer

Schwartz's theory of values revealed that people are likely to experience inner conflict and stress when personal values conflict with each other.

Question 7

Organizational citizenship behaviors consist of employee behaviors that are beyond the call of duty and exceed work-role requirements.

Accepted Answer

Organizational citizenship behaviors consist of employee behaviors that are beyond the call of duty and exceed work-role requirements.

Question 8

_____ conflict occurs when two individuals disagree.
A)Attitude-behavior
B)Attitude-norm
C)Individual-organizational value
D)Interpersonal value
E)Intrapersonal value

Accepted Answer

This type of value conflict often is at the core of personality conflicts, and such conflicts can negatively affect one's career.

Question 9

According to Schwartz's value theory, _____ is associated with personal success through demonstrating competence according to social standards.
A)Achievement
B)Benevolence
C)Hedonism
D)Universalism
E)Security

Accepted Answer

Achievement is associated with personal success through demonstrating competence according to social standards.

Question 10

According to Schwartz's value theory, _____ is associated with restraint of actions, inclinations, and impulses likely to upset or harm others and violate social expectations or norms.
A)Achievement
B)Conformity
C)Hedonism
D)Universalism
E)Security

Accepted Answer

Conformity is associated with restraint of actions, inclinations, and impulses likely to upset or harm others and violate social expectations or norms.

Question 11

According to value-based model of work/family conflict, family values are the source of _____.
A)life satisfaction
B)value similarity
C)value congruence
D)work values
E)value attainment

Accepted Answer

Value similarity relates to the degree of consensus among family members about family values.

Question 12

Replacement costs include severance costs and outplacement fees.

Accepted Answer

Separation costs include severance pay, costs associated with an exit interview, outplacement fees, and possible litigation costs, particularly for involuntary separation.

Question 13

Heavier workloads for employees combined with an increase in dual-income families, single working parents, and elder care responsibilities serve to increase _____.
A)work/family integration
B)job involvement
C)job satisfaction
D)work/family conflict
E)organizational commitment

Accepted Answer

A complex web of demographic and economic factors makes the balancing act between job and life very challenging for most of us. This is particularly true during a recession.

Question 14

Stress is positively related to absenteeism, turnover, coronary heart disease, and viral infections.

Accepted Answer

Stress is positively related to absenteeism, turnover, coronary heart disease, and viral infections.

Question 15

Replacement costs are the well-known costs of a hire.

Accepted Answer

Replacement costs are the well-known costs of a hire, including sourcing expenses, HR processing costs for screening and assessing candidates, the time spent by hiring managers interviewing candidates, travel and relocation expenses, signing bonuses, if applicable, and orientation and training costs.

Question 16

According to Schwartz's value theory, _____ is associated with understanding, appreciation, tolerance, and protection of the welfare of all people and of nature.
A)Achievement
B)Benevolence
C)Universalism
D)Tradition
E)Security

Accepted Answer

Universalism is associated with understanding, appreciation, tolerance, and protection of the welfare of all people and of nature.

Question 17

Managers can positively affect a variety of important organizational outcomes, including job performance, by increasing employee job satisfaction.

Accepted Answer

Managers can positively affect a variety of important organizational outcomes, including job performance, by increasing employee job satisfaction.

Question 18

Withdrawal cognitions represent an individual's overall thoughts and feelings about quitting a job.

Accepted Answer

Withdrawal cognitions represent an individual's overall thoughts and feelings about quitting a job.

Question 19

A(n) _____ is defined as a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object.
A)attitude
B)cognition
C)skill
D)ability
E)value

Accepted Answer

An attitude is defined as "a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object."

Question 20

Gender equality within the home, family-supportive employer philosophies, work flexibility, and helpful mentors are ways of decreasing _____.
A)work/family integration
B)job involvement
C)job satisfaction
D)work/family conflict
E)organizational commitment

Accepted Answer

Both men and women need help with domestic responsibilities if there is any chance of achieving work/family balance.

Quiz 6: Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

According to Schwartz's Value Theory, _____ refers to the preservation and enhancement of the welfare of people with whom one is in frequent personal contact.

Counterproductive work behaviors are types of behavior that harm employees, the organization as a whole, or organizational stakeholders such as customers and shareholder.

According to value-based model of work/family conflict, _____ is defined as the degree of consensus among family members about family values.

According to the value-based model of work/family conflict, _____ involves the amount of value agreement between employee and employer.

According to Schwartz's value theory, _____ includes pleasure and sensuous gratification for oneself?

_____ conflict is experienced when personal values conflict with each other.

Organizational citizenship behaviors consist of employee behaviors that are beyond the call of duty and exceed work-role requirements.

_____ conflict occurs when two individuals disagree.

According to Schwartz's value theory, _____ is associated with personal success through demonstrating competence according to social standards.

According to Schwartz's value theory, _____ is associated with restraint of actions, inclinations, and impulses likely to upset or harm others and violate social expectations or norms.

According to value-based model of work/family conflict, family values are the source of _____.

Replacement costs include severance costs and outplacement fees.

Heavier workloads for employees combined with an increase in dual-income families, single working parents, and elder care responsibilities serve to increase _____.

Stress is positively related to absenteeism, turnover, coronary heart disease, and viral infections.

Replacement costs are the well-known costs of a hire.

According to Schwartz's value theory, _____ is associated with understanding, appreciation, tolerance, and protection of the welfare of all people and of nature.

Managers can positively affect a variety of important organizational outcomes, including job performance, by increasing employee job satisfaction.

Withdrawal cognitions represent an individual's overall thoughts and feelings about quitting a job.

A(n) _____ is defined as a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object.

Gender equality within the home, family-supportive employer philosophies, work flexibility, and helpful mentors are ways of decreasing _____.