Southwest Airlines employees all know about when CEO Herb Kelleher visited one of the airline's hangars in the middle of the night in a dress with a purple boa-just to liven things up.In fact, this is part of Southwest's history.This is an example of using a ________ to impart organizational culture.
A)myth
B)story
C)ritual
D)rite
E)value

Question

Quizplus · Accepted Answer

A story is a narrative based on true events, which is repeated to emphasize a particular value.Stories are oral histories that are told and retold by members about incidents in the organization's history.

Southwest Airlines Employees All Know About When CEO Herb Kelleher