Operational goals are set by middle managers and focus on the actions needed to achieve strategic goals.
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Q25: Tactical planning is done by first-line managers,
Q26: Strategic goals focus on objectives for the
Q27: Policies, procedures, and rules are types of
Q28: The U.S.government space program is an example
Q29: A marketing plan is an example of
Q31: Operational planning is normally performed by middle
Q32: Decisions that are predictable, following a well-defined
Q33: The operating plan identifies clear targets such
Q34: Southwest Airlines' goal of making arrival times
Q35: In single-use plans, a program is another
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