Question 1

Peter Drucker was the author of The Practice of Management and has been described as the creator and inventor of modern management.

Accepted Answer

Peter Drucker "was the creator and inventor of modern management," says management guru Tom Peters.In 1954, Drucker published his famous text, The Practice of Management.

Question 2

The contemporary perspective of management includes three viewpoints: systems, behavioral, and quantitative.

Accepted Answer

The contemporary perspective of management includes three viewpoints: systems, contingency, and quality-management.

Question 3

Evidence-based management means translating principles from promising new theories into organizational practice.

Accepted Answer

Evidence-based management means translating principles based on best evidence into organizational practice, bringing rationality to the decision-making process.

Question 4

Motion studies were used to assess and improve efficiency as part of the classical viewpoint.

Accepted Answer

Frederick Taylor based his scientific management system (part of the classical viewpoint) on motion studies, in which he broke down each worker's job into basic physical motions and then trained workers to use the methods of their best-performing coworkers.

Question 5

Peter was having a hard time concentrating on work on Friday afternoon.He had friends visiting for the weekend and he kept checking his phone and his Facebook page to solidify his plans.He certainly wasn't working as hard as he could have been, something that scientific management theorist Frederick Taylor would have called "soldiering."

Accepted Answer

Frederick Taylor called deliberately working at less than full capacity soldiering.

Question 6

As part of the scientific management viewpoint, Taylor suggested paying all employees doing the same job the same wage.

Accepted Answer

Taylor suggested employers institute a differential rate system, in which more efficient workers earned higher wages.

Question 7

Proponents of evidence-based management would say there are few really new ideas.

Accepted Answer

Evidence-based management is based on three truths, one of which is that there are few really new ideas.Most supposedly new ideas are old, wrong, or both.

Question 8

Under the differential rate system proposed by Frederick Taylor, employees should be paid on the basis of seniority.

Accepted Answer

Taylor suggested employers institute a differential rate system, in which more efficient workers earned higher wages.

Question 9

A "therblig," a term coined by Frank Gilbreth, is a unit of motion in the workplace.

Accepted Answer

A made-up word you won't find in most dictionaries, therblig was coined by Frank Gilbreth which refers to 1 of 17 basic motions.By identifying the therbligs in a job, Frank and his wife, Lillian, were able to eliminate motions while simultaneously reducing fatigue.

Question 10

The classical viewpoint emphasized ways to manage work more independently.

Accepted Answer

The classical viewpoint emphasized finding ways to manage work more efficiently.

Question 11

Part of evidence-based management is understanding the potential danger in conventional wisdom about management.

Accepted Answer

As Stanford business scholars Jeffrey Pfeffer and Robert Sutton put it, evidence-based management is based on the belief that "facing the hard facts about what works and what doesn't, understanding the dangerous half-truths that constitute so much conventional wisdom about management, and rejecting the total nonsense that too often passes for sound advice will help organizations perform better."

Question 12

Shanice recently took a management job in the book publishing industry, which is undergoing dramatic change.She should study theoretical perspectives of management to help her predict some of the probable outcomes of this change and help her decide on potential strategy going forward.

Accepted Answer

Studying theoretical perspectives of management provides good theories that can help you make predictions and enable you to develop a set of principles that will guide your actions.

Question 13

The quantitative viewpoint on management is part of the historical perspective.

Accepted Answer

The historical perspective of management includes three viewpoints: classical, behavioral, and quantitative.

Question 14

Studying theoretical perspectives of management can be a source of new ideas.

Accepted Answer

Studying theoretical perspectives of management can, among other things, provide new ideas that may be useful to you when you come up against new situations.

Question 15

Telecommunication company Cisco Systems abandoned its "management councils" experiment, which had replaced a traditional hierarchical structure, because the councils slowed decision making.

Accepted Answer

In 2011, Cisco abandoned the council-based structure."By requiring employees to petition groups of people for department budgets, the councils slowed decision making," says one report."It left managers without full control of units."

Question 16

Because of radical changes to modern business practice, theoretical perspectives of management provide a historical context but unfortunately do not enhance understanding of the present.

Accepted Answer

Studying theoretical perspectives of management can, among other things, help us to understand the present."Sound theories help us interpret the present, to understand what is happening and why," say Christensen and Raynor.Understanding history will help you understand why some practices are still favored, whether for right or wrong reasons.

Question 17

The practice of management is both an art and a science.

Accepted Answer

Certainly management can be an art.Great managers, like great painters or actors, have the right mix of intuition, judgment, and experience.But management is also a science.That is, rather than being performed in a seat-of-the-pants, make-it-up-as-you-go-along kind of way which can lead to big mistakes, management can be approached deliberately, rationally, systematically.

Question 18

Frank and Lillian Gilbreth were chief proponents of administrative management.

Accepted Answer

Two chief proponents of scientific management were Frederick W.Taylor and the team of Frank and Lillian Gilbreth.

Question 19

The central assumption in classical management is that people are self-interested.

Accepted Answer

In general, classical management assumes that people are rational.

Question 20

The two branches of the classical viewpoint of management are rational and bureaucratic.

Accepted Answer

The classical viewpoint, which emphasized finding ways to manage work more efficiently, had two branches, scientific and administrative, and assumes that people are rational.

Quiz 2: Management Theory: Essential Background for the Successful Manager