Whether the employee learned the facts or guidelines covered in the program would be considered a ________ criteria for evaluating training?
A) internal
B) external
C) Skinner
D) Both B and C are correct.

Question

Quizplus · Accepted Answer

Internal criteria are related to the knowledge, skills, and attitudes acquired by the employee as a result of the training program. Knowing whether the employee learned the facts or guidelines covered in the program would be an example of internal criteria for evaluating training. External criteria, on the other hand, are related to organizational goals, such as increased productivity or decreased turnover. Skinner is not relevant to this question, as he was a psychologist known for his work on behaviorism, but not for training evaluation.

Whether the Employee Learned the Facts or Guidelines Covered in the Program