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When Firms Successfully Implement Poor Strategies (Perhaps Due to Good

Question 107

Multiple Choice

When firms successfully implement poor strategies (perhaps due to good luck) or do a poor job of implementing good strategies,it can be difficult to


A) generate cost-based performance ratios.
B) evaluate performance and make adjustments.
C) increase product excellence without reducing customer excellence.
D) develop segmentation strategies.
E) choose a business mission.

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