Alexis,a customer service supervisor at ABC Airlines,typically seeks the full participation of her team members when planning,making important decisions,and implementing changes.Which one of the nine generic influence tactics is she using?

Question

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By seeking the full participation of her team members and involving them in the decision-making process, Alexis is using the consultation tactic. This tactic involves seeking input and suggestions from others, with the goal of increasing their commitment and support for the final decision or outcome.

Alexis,a Customer Service Supervisor at ABC Airlines,typically Seeks the Full