Conflict is considered to be dysfunctional when
A) it involves alternative dispute resolution.
B) it hinders organizational performance.
C) it involves the compromising or integrating conflict handling styles.
D) it involves a devil's advocate.
E) it involves groupthink.

Question

Quizplus · Accepted Answer

Conflict can become dysfunctional when it hinders organizational performance, causing negative outcomes such as decreased productivity, increased turnover rates, and reduced employee satisfaction. Therefore, option B is the correct answer. Option A, C, D, and E are not necessarily indicators of dysfunctional conflict as they can lead to positive outcomes, such as improved communication, increased creativity, and enhanced decision making.

Conflict Is Considered to Be Dysfunctional When