Mark,the business head of a firm,wanted to give New Year's gifts to his employees.He discussed this with his employees and decided to give leather computer bags.Mark stated that he did not want to give cheap bags,while a few employees said that they did not want exorbitantly priced designer name bags.Identify the step of added-value negotiation used in this situation.

Question

Quizplus · Accepted Answer

In this situation, the step of added-value negotiation used is to identify options. Mark and his employees were discussing the various options for the New Year's gifts, and they identified the specific type of bag they wanted to give. However, they also discussed the price range and quality level they were comfortable with, which indicates that they were considering different options within the same category of gifts. Therefore, option B is the best choice for the step of added-value negotiation used in this situation.

Mark,the Business Head of a Firm,wanted to Give New Year's