Listening effectiveness is positively associated with customer satisfaction but negatively related to employee job satisfaction.

Name: Listening effectiveness is positively associated with customer satisfaction but negatively related to employee job satisfaction.
Brand: Quizplus
Rating: 4.8 (37 reviews)

Question

Quizplus · Accepted Answer

Listening effectiveness is positively associated with both customer satisfaction and employee job satisfaction, as effective listening can lead to better understanding, problem-solving, and relationship building in both contexts.

Listening Effectiveness Is Positively Associated with Customer Satisfaction but Negatively