Ted was dissatisfied with his job.He said that the company policy,supervision,and working conditions were responsible for his dissatisfaction.According to Frederick Herzberg's theory,________ are the extrinsic factors that create job dissatisfaction.
A) motivators
B) hygiene factors
C) affiliation factors
D) wellness factors
E) achievement factors

Question

Quizplus · Accepted Answer

According to Frederick Herzberg's theory, hygiene factors are the extrinsic factors that create job dissatisfaction. These factors include company policy, supervision, working conditions, salary, job security, and other basic needs that must be met for an employee to feel satisfied with their job. Motivators, on the other hand, are intrinsic factors that lead to job satisfaction, such as achievement, recognition, and opportunities for growth and advancement. Affiliation factors and wellness factors are not typically included in Herzberg's theory as factors that contribute to job satisfaction or dissatisfaction.

Ted Was Dissatisfied with His Job