The retail format in which the retailers communicate with customers and offer products and services for sale over the Internet is called:
A) catalogue retailing
B) computerized shopping
C) direct selling
D) electronic retailing
E) television home shopping

Question

Quizplus · Accepted Answer

The retail format described in the question where retailers use the internet to communicate with customers and sell products is known as electronic retailing or e-tailing. Catalogue retailing involves the use of printed catalogs, while computerized shopping is too broad and could refer to any type of shopping done using a computer. Direct selling typically involves face-to-face interaction between salespeople and customers, while television home shopping involves selling products through televised programs rather than online.

The Retail Format in Which the Retailers Communicate with Customers