The turnover for a security position at the local department store was high,and the department managers were beginning to complain to Gina,the store manager.There was no lack of applications,and the pay was comparable to other stores,yet those who took the position stayed no longer than a week.Exit interviews revealed that employees felt the job's responsibilities were not what they expected.Which of the following would you suggest Gina do to reduce the turnover?

Question

Quizplus · Accepted Answer

Showing a video about the responsibilities of the job would help set realistic expectations for the prospective employees. This would help reduce turnover as employees would have a better understanding of what is expected of them before accepting the position. Accepting more applications by reducing standards or insisting on drug tests would not necessarily address the root of the turnover issue, and checking references or asking about plans to stay during the interview may not provide sufficient information to prevent high turnover.

The Turnover for a Security Position at the Local Department