Palmer Industries Has Developed Alliances with Companies in Japan

Palmer Industries has developed alliances with companies in Japan.The company anticipates that there will be extensive written communication between their alliances in the next couple of months,particularly via e-mail.In addition,face-to-face meetings will be conducted via videoconferencing.Abigail Corinno,the Vice President for Palmer Industries,feels it would be a good idea to implement a communication program to make employees aware of cultural differences.She asks the communications manager to compile a list of topics that should be included in the program.What should this list mainly comprise of?