_____ undertakes activities such as recruiting,selecting,training,and retaining qualified people.
A) Human resource
B) Delivery system
C) Service recovery
D) Organizational culture

Question

Quizplus · Accepted Answer

To make the culture work, an organization must take great care in recruiting, selecting, training, and retaining qualified people. This is the core concept of human resources, a component of customer service environment.

_____ Undertakes Activities Such as Recruiting,selecting,training,and Retaining Qualified People