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Organizational Behavior
Quiz 6: Applied Performance Practices
Path 4
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Question 161
Essay
Almost every organization rewards people to some extent for their job status.Discuss three potential problems with rewarding employees for their job status.Your answer should also briefly describe how organizations reward people for job status.
Question 162
Essay
Self-leadership has become increasingly important in contemporary organizations.Identify and describe any three components of self-leadership.Then explain how each of those three self-leadership components potentially improves employee motivation and/or performance.
Question 163
Essay
The chief executive of a mid-sized manufacturing company has hired you to design the work site and any other conditions necessary for employees to feel more empowered.Describe three important conditions you would ensure existed in this plant to improve empowerment among production employees.Your answer should also briefly define empowerment.
Question 164
Essay
Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."
Question 165
Essay
NuGlass Ltd.manufactures glass for commercial products.The production process has several interdependent tasks and employees in those tasks need to coordinate their work for maximum efficiency and effectiveness.Management wants each employee to learn several jobs so that the production group can be more flexible.Describe one type of reward system that would best motivate employees to learn several jobs,and identify a potential disadvantage of this reward system.
Question 166
Essay
ABC Ltd has a large secretarial pool on the third floor of company headquarters where professional and lower-level managers have their reports and other documents word-processed.The tasks are received by the secretarial pool coordinator and assigned randomly (on an availability basis)to secretaries in the pool.The secretaries often do not know the managers or professionals for whom the word-processing assignment is being completed.They rarely find out about the quality of their work because revisions are often sent to other secretaries in the pool due to the rotating work assignment system.Some assignments involve simple word-processing while others require complex formatting using more sophisticated word-processing software.Some secretaries don't mind working in the pool,but most are there because it represents the entry-level secretarial position.They resent the lack of control over work assignments and look forward to being transferred to other secretarial jobs in the firm where there is more freedom to schedule their own work activities.Turnover in the pool is much higher than for other support staff at ABC Ltd.What job design strategy would you recommend to improve employee effectiveness in ABC's secretarial pool?
Question 167
Essay
Compare and contrast gainsharing with employee stock ownership plans.
Question 168
Essay
A rubber recycling plant employed 150 unskilled and relatively low-paid production employees.Although employees were unhappy about their pay levels as well as noise and heat in the plant,most had high seniority because there were many other employment opportunities in the community.To motivate the workforce,the new plant manager decided to enrich the production jobs by giving them a wider variety of tasks to perform and giving them more autonomy regarding when they performed those tasks.However,rather than increase job performance,the changes resulted in more complaints from employees,higher absenteeism due to stress and a slight increase in turnover.Based on your knowledge of job design,explain why these results may have occurred.
Question 169
Essay
XYZ Ltd has just introduced a performance-based reward system for all production employees.The plan pays employees a team-based bonus based on the reduction of labor costs per unit in the production department.Describe three strategies to ensure that this (and other)performance-based reward systems is effective.Your answer should also briefly state the type of reward system used by XYZ Ltd.
Question 170
Multiple Choice
Which of the following practices explicitly includes self-reinforcement?
Question 171
Essay
ABC Ltd has a large secretarial pool on the third floor of company headquarters where professional and lower-level managers have their reports and other documents word-processed.The tasks are received by the secretarial pool coordinator and assigned randomly (on an availability basis)to secretaries in the pool.The secretaries often do not know the managers or professionals for whom the word-processing assignment is being completed.They rarely find out about the quality of their work because revisions are often sent to other secretaries in the pool due to the rotating work assignment system.Some assignments involve simple word-processing while others require complex formatting using more sophisticated word-processing software.Some secretaries don't mind working in the pool,but most are there because it represents the entry-level secretarial position.They resent the lack of control over work assignments and look forward to being transferred to other secretarial jobs in the firm where there is more freedom to schedule their own work activities.Turnover in the pool is much higher than for other support staff at ABC Ltd.Would job enlargement (combining tasks)be an effective job design strategy for employees in ABC's secretarial pool?
Question 172
Essay
Self-leadership provides a different way of thinking about motivating employees.Briefly explain how self-leadership differs from other applied motivation practices.Then,fully describe any three elements of the self-leadership model.
Question 173
Essay
The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.