Your boss is usually able to calm employees when they are upset and to get staff enthusiastic about an otherwise mundane activity.This ability probably means that your boss has:
A) a high level of emotional intelligence.
B) a high level of cognitive dissonance.
C) a high degree of continuance commitment.
D) all of the above.
E) both "A" and "C".

Question

Quizplus · Accepted Answer

The ability to calm employees when they are upset and to inspire enthusiasm in otherwise mundane activities requires a high level of emotional intelligence, which involves recognizing and managing one's own emotions as well as the emotions of others. Cognitive dissonance is a term used to describe the discomfort felt when holding conflicting beliefs or values, and it is not relevant to this situation. Continuance commitment is a term used to describe the desire to remain in a job or organization because of perceived costs associated with leaving, and it is also not relevant to this situation. Therefore, the best choice is A) a high level of emotional intelligence.

Your Boss Is Usually Able to Calm Employees When They