A catalog retailer who set its qualitative goal to reduce merchandise returns by 20 percent would have set __________ goals.

Name: A catalog retailer who set its qualitative goal to reduce merchandise returns by 20 percent would have set __________ goals.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The goal to reduce merchandise returns by 20 percent is directly related to the satisfaction of the customers. Therefore, the qualitative goal set by the catalog retailer is focused on customer satisfaction.

A Catalog Retailer Who Set Its Qualitative Goal to Reduce