Question 1

Antarta Tech Inc.is going through the process of organizational development.Describe the four phases involved in the process.

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Question 2

Training in which a participant is required to simulate the handling of a specific manager's mail and telephone calls and to react accordingly is termed:
A) job rotation.
B) adventure learning.
C) the in-basket technique.
D) the incident method.

Accepted Answer

The in-basket technique simulates a realistic situation by requiring each participant to answer one manager's mail and telephone calls. Important duties are interspersed with routine matters.

Question 3

Define management development.

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Question 4

Describe assessment centers.

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Question 5

Which of the following exercises is most likely to be used in an assessment center?
A) Understudy assignments
B) Polygraph tests
C) In-basket exercises
D) Job rotation

Accepted Answer

Exercises used in assessment centers include in-basket exercises, business simulations, group discussions, cases, interviews, and various paper-and-pencil tests. These exercises involve the assessees in situations that require decision making, leadership, written and oral communication, planning, and organizing.

Question 6

Describe web-based training as a method of management development.

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Question 7

Explain the in-basket technique of managerial development.

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Question 8

Which of the following statements is true about the in-basket technique of management development?
A) It uses challenging outdoor activities to help participants achieve their objectives.
B) It is used not only for management development but also in assessment centers.
C) It is a form of on-the-job training technique.
D) It uses classroom training as the primary means of developing managers.

Accepted Answer

The in-basket technique simulates a realistic situation by requiring each participant to answer one manager's mail and telephone calls. Important duties are interspersed with routine matters. It has been used not only for management development but also in assessment centers.

Question 9

Describe a management succession plan.

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Question 10

____ generally provide a setting of a company and its environment and requires teams of players to make decisions involving their company operations in competition with other teams.
A) Business simulations
B) Adventure learning programs
C) Committee assignments
D) Understudy assignments

Accepted Answer

Business simulations generally provide a setting of a company and its environment and require teams of players to make decisions involving their company operations in competition with other teams.

Question 11

The most popular method of gathering data in the organizational development (OD)process is through:
A) reviewing any available records or documents that may be pertinent.
B) employee interviews that focus on their opinions and perceptions.
C) observing firsthand the behavior of organizational members at work.
D) questionnaires filled out by employees.

Accepted Answer

In the organizational development process, the most popular method of gathering data is through questionnaires filled out by employees. Usually the questionnaires are intended to measure employee attitudes and perceptions about certain work-related factors.

Question 12

Which of the following phases do most organizational development efforts include?
A) Training, education, orientation, and performance reviews
B) Diagnosis, strategy planning, education, and evaluation
C) Diagnosis, orientation, selection, and evaluation
D) Strategy planning, selection, implementation, and evaluation

Accepted Answer

Most organizational development efforts include the following phases: (1) diagnosis, (2) strategy planning, (3) education, and (4) evaluation.

Question 13

What are the various advantages and disadvantages of the case study method of training?

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Question 14

Explain organizational development.

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Question 15

____ is a method used in organizational development (OD)to make one more aware of oneself and one's impact on others.
A) Business simulating
B) Role playing
C) Sensitivity training
D) Adventure learning

Accepted Answer

Sensitivity training is designed to make one more aware of oneself and one's impact on others. Sensitivity training involves a group, usually called a training group or T-group, that meets with no agenda or particular focus.

Question 16

What are the various advantages and disadvantages of using the lecture method of instruction for management development?

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Question 17

Which of the following questions is least likely to be the focus when evaluating the management development activities of an organization?
A) Are trainees happy with the course?
B) Does the training course teach the relevant concepts?
C) Is the cost of training given top priority?
D) Does the application of the concepts positively affect the organization?

Accepted Answer

Four alternatives exist for evaluating management development activities. Each alternative focuses on the following questions: Alternative I-Are the trainees happy with the course? Alternative II-Does the training course teach the concepts? Alternative III-Are the concepts used on the job? Alternative IV-Does the application of the concepts positively affect the organization?

Question 18

In a common outdoor activity called "The Wall," a team has to get over a 12- to 14-foot structure by working together.The wall is viewed as a symbol for any business challenge.This is an example of ____.
A) job rotation
B) adventure learning
C) understudy assignments
D) committee assignments

Accepted Answer

One activity often included in adventure learning is "The Wall," a 12- to 14-foot structure that teams must get over by working together. The wall is viewed as a symbol for any business challenge.

Question 19

An assessment center is a method in which trained observers evaluate the ____ of assessees based on their performance in specially chosen exercises.
A) psychomotor skills
B) physiological needs
C) intelligence quotient
D) personality traits

Accepted Answer

An assessment center is a method in which trained observers evaluate various personality traits of assessees based on their performance in specially chosen exercises. Assessment centers are used for making decisions on promoting, evaluating, and training managerial personnel.

Question 20

What is an understudy assignment? What are its advantages and disadvantages?

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Quiz 9: Management and Organizational Development

Antarta Tech Inc.is going through the process of organizational development.Describe the four phases involved in the process.

Training in which a participant is required to simulate the handling of a specific manager's mail and telephone calls and to react accordingly is termed:

Define management development.

Describe assessment centers.

Which of the following exercises is most likely to be used in an assessment center?

Describe web-based training as a method of management development.

Explain the in-basket technique of managerial development.

Which of the following statements is true about the in-basket technique of management development?

Describe a management succession plan.

____ generally provide a setting of a company and its environment and requires teams of players to make decisions involving their company operations in competition with other teams.

The most popular method of gathering data in the organizational development (OD) process is through:

Which of the following phases do most organizational development efforts include?

What are the various advantages and disadvantages of the case study method of training?

Explain organizational development.

____ is a method used in organizational development (OD) to make one more aware of oneself and one's impact on others.

What are the various advantages and disadvantages of using the lecture method of instruction for management development?

Which of the following questions is least likely to be the focus when evaluating the management development activities of an organization?

In a common outdoor activity called "The Wall," a team has to get over a 12- to 14-foot structure by working together.The wall is viewed as a symbol for any business challenge.This is an example of ____.

An assessment center is a method in which trained observers evaluate the ____ of assessees based on their performance in specially chosen exercises.

What is an understudy assignment? What are its advantages and disadvantages?