The Salesperson for a New Streak-Free Window Cleaner Made a Sales

The salesperson for a new streak-free window cleaner made a sales call on a janitorial service. The owner of the janitorial service was unaware of the product, so the salesperson had to begin her presentation by getting the service owner to

A) Analyze product specifications for a window cleaner
B) Recognize a need for a streak-free window cleaner
C) Perform an evaluation on how the cleaner worked at job sites
D) Search for potential suppliers of similar cleaners
E) Determine how many cases of window cleaner the company uses monthly