Rules and SOPs are used to regulate the behavior of workers within the organization with a(n)_____________ system.
A) bureaucratic control
B) MBO
C) feedback control
D) feedforward control
E) concurrent control

Question

Quizplus · Accepted Answer

Bureaucratic control is control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals.

Rules and SOPs Are Used to Regulate the Behavior of Workers