When receiving messages,a manager needs all of the following communication skills EXCEPT:
A)Pay attention
B)Be a good listener
C)View the message form her own point of view
D)Be empathetic
E)Focus on the content of the information

Question

Quizplus · Accepted Answer

Receivers are empathetic when they try to understand how the sender feels and try to interpret a message from the sender's perspective,rather than viewing the message from only their own point of view.

When Receiving Messages,a Manager Needs All of the Following Communication