To be a good listener,a manager should:
A)Interrupt the sender when he is being unclear
B)Avoid looking directly at the sender to keep from embarrassing him
C)Paraphrase what the sender has said
D)Keep questions intended to clarify ambiguity of confusion for another meeting
E)Repeat exactly what the sender said

Question

Quizplus · Accepted Answer

Managers should paraphrase,or restate in their own words,points senders make that are important,complex,or open to alternative interpretations;this is the feedback component so critical to successful communication.

To Be a Good Listener,a Manager Should