Question 1

The basic premise of learning theories is that managers can increase employee motivation and performance by how they link the outcomes that employees receive to the performance of desired behaviors and the attainment of goals.

Accepted Answer

The basic premise of learning theories is that managers can increase employee motivation and performance by how they link the outcomes that employees receive to the performance of desired behaviors and the attainment of goals.

Question 2

When an organization bases a sales representative's pay on the percentage of sales dollars generated by the rep,the organization is using a commission pay program.

Accepted Answer

Using commission pay,another individual-based merit pay plan,managers base pay on a percentage of sales.

Question 3

Self-efficacy influences motivation when workers provide their own reinforcement,but not when managers provide reinforcement.

Accepted Answer

Self-efficacy influences motivation both when managers provide reinforcement and when workers themselves provide it.

Question 4

How hard an employee works on the job is referred to as:
A)Persistence
B)Effort
C)Instrumentality
D)Valence
E)Equity

Accepted Answer

Effort refers to how hard people work.

Question 5

Profit sharing is a financial instrument that entitles the bearer to buy shares of an organization's stock at a certain price during a certain period or under certain conditions.

Accepted Answer

Employee stock options are financial instruments that entitle the bearer to buy shares of an organization's stock at a certain price during a certain period or under certain conditions.

Question 6

By linking positive reinforcers to the performance of functional behaviors,managers motivate people to perform the desired behaviors.

Accepted Answer

By linking positive reinforcers to the performance of functional behaviors,managers motivate people to perform the desired behaviors.

Question 7

Negative reinforcement is primarily used to present a negative consequence for behavior when functional behaviors are performed.

Accepted Answer

Managers using negative reinforcement actually eliminate or remove undesired outcomes once the functional behavior is performed.

Question 8

Managers who use positive reinforcement can get into trouble if they are not careful to identify the right behaviors to reinforce.

Accepted Answer

Even managers who use positive reinforcement (and refrain from using negative reinforcement)can get into trouble if they are not careful to identify the right behaviors to reinforce.

Question 9

Vicarious learning is a strong source of motivation in which people learn by watching others.

Accepted Answer

Vicarious learning,often called observational learning,occurs when a person (the learner)becomes motivated to perform a behavior by watching another person (the model)performing the behavior and being positively reinforced for doing so.

Question 10

The need for affiliation is the extent to which an individual is concerned about having the people around him or her get along with each other.

Accepted Answer

The need for affiliation is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations,being liked,and having the people around him or her get along with each other.

Question 11

Overpayment inequity exists when a person perceives that his or her own outcome-input ratio is less than that of a referent.

Accepted Answer

Overpayment inequity exists when a person perceives that his or her own outcome-input ratio is greater than that of a referent.

Question 12

The degree to which an employee keeps trying when faced with obstacles to the accomplishment of a goal is referred to as:
A)Instrumentality
B)Equity
C)Valence
D)Effort
E)Persistence

Accepted Answer

Persistence refers to whether,when faced with roadblocks and obstacles,people keep trying or give up.

Question 13

Punishment entails the removal of a negative consequence when functional behaviors are performed;negative reinforcement entails the administration of negative consequences when dysfunctional behaviors are performed.

Accepted Answer

Negative reinforcement entails the removal of a negative consequence when functional behaviors are performed;punishment entails the administration of negative consequences when dysfunctional behaviors are performed.

Question 14

Equity exists when a person perceives his or her own outcome-input ratio to be equal to a referent's outcome-input ratio.

Accepted Answer

Equity exists when a person perceives his or her own outcome-input ratio to be equal to a referent's outcome-input ratio.

Question 15

As a manager,Michael derives a sense of accomplishment and achievement from assisting his organization achieve its goals.Michael's motivation to perform is:
A)Extrinsic
B)Intrinsic
C)Equity based
D)Prosocial
E)Monetary

Accepted Answer

Many managers are intrinsically motivated;they derive a sense of accomplishment and achievement from helping the organization achieve its goals and gain competitive advantages.

Question 16

Goal-setting theory suggests that to stimulate high motivation and performance,
goals must be specific but not difficult.

Accepted Answer

Goal-setting theory suggests that to stimulate high motivation and performance,goals must be specific and difficult.

Question 17

Punishment involves removing a negative consequence when dysfunctional behaviors occur.

Accepted Answer

Managers using negative reinforcement actually eliminate or remove undesired outcomes once the functional behavior is performed.

Question 18

Goal-setting theory focuses on motivating workers to contribute their inputs to their jobs and organizations.

Accepted Answer

Goal-setting theory focuses on motivating workers to contribute their inputs to their jobs and organizations.

Question 19

A compensation plan of an organization that bases pay on performance levels is called a merit pay plan.

Accepted Answer

A compensation plan basing pay on performance is often called a merit pay plan.

Question 20

Vicarious learning is the same thing as "observational learning."

Accepted Answer

Vicarious learning,often called observational learning,occurs when a person (the learner)becomes motivated to perform a behavior by watching another person (the model)performing
the behavior and being positively reinforced for doing so.

Quiz 13: Motivation and Performance

The basic premise of learning theories is that managers can increase employee motivation and performance by how they link the outcomes that employees receive to the performance of desired behaviors and the attainment of goals.

When an organization bases a sales representative's pay on the percentage of sales dollars generated by the rep,the organization is using a commission pay program.

Self-efficacy influences motivation when workers provide their own reinforcement,but not when managers provide reinforcement.

How hard an employee works on the job is referred to as:

Profit sharing is a financial instrument that entitles the bearer to buy shares of an organization's stock at a certain price during a certain period or under certain conditions.

By linking positive reinforcers to the performance of functional behaviors,managers motivate people to perform the desired behaviors.

Negative reinforcement is primarily used to present a negative consequence for behavior when functional behaviors are performed.

Managers who use positive reinforcement can get into trouble if they are not careful to identify the right behaviors to reinforce.

Vicarious learning is a strong source of motivation in which people learn by watching others.

The need for affiliation is the extent to which an individual is concerned about having the people around him or her get along with each other.

Overpayment inequity exists when a person perceives that his or her own outcome-input ratio is less than that of a referent.

The degree to which an employee keeps trying when faced with obstacles to the accomplishment of a goal is referred to as:

Punishment entails the removal of a negative consequence when functional behaviors are performed;negative reinforcement entails the administration of negative consequences when dysfunctional behaviors are performed.

Equity exists when a person perceives his or her own outcome-input ratio to be equal to a referent's outcome-input ratio.

As a manager,Michael derives a sense of accomplishment and achievement from assisting his organization achieve its goals.Michael's motivation to perform is:

Goal-setting theory suggests that to stimulate high motivation and performance, goals must be specific but not difficult.

Punishment involves removing a negative consequence when dysfunctional behaviors occur.

Goal-setting theory focuses on motivating workers to contribute their inputs to their jobs and organizations.

A compensation plan of an organization that bases pay on performance levels is called a merit pay plan.

Vicarious learning is the same thing as "observational learning."