Question 1

It follows that if setup times for complex production equipment can be ______,so can setup costs,and efficiency will ______;that is,the time that plant and employees spend in actually producing something will ______.

Accepted Answer

It follows that if setup times for complex production equipment can be reduced,so can setup costs,and efficiency will rise;that is,the time that plant and employees spend in actually producing something will increase.

Question 2

The impact of information systems on productivity is ________ and potentially affects ______ aspects of the business.

Accepted Answer

The impact of information systems on productivity is wide-ranging and potentially affects all other activities of a company.

Question 3

The skills,know-how,experience,scientific knowledge,tools,machines,computers,and equipment used in the design,production and distribution of goods and services are called:

Accepted Answer

Technology comprises the skills,know-how,experience,body of scientific knowledge,tools,machines,computers,and equipment used in the design,production,and distribution of goods and services.

Question 4

The ______ the input resources required to produce a given volume of output,the ______ will be the efficiency of the operating system.

Accepted Answer

The fewer the input resources required to produce a given volume of output,the higher will be the efficiency of the operating system.

Question 5

A strategy based on the use of IT to reduce the costs associated with the way services are delivered to customers is known as:

Accepted Answer

Flexible manufacturing is a strategy based on the use of IT to reduce the costs associated with the product assembly process or the way services are delivered to customers.

Question 6

The typical self-managed team consists of _________.

Accepted Answer

A typical self-managed team consists of 5 to 15 employees who produce an entire product instead of just parts of it.

Question 7

In a __________,machines are organized so that each operation needed to manufacture a product or process is performed at workstations arranged in a fixed sequence.

Accepted Answer

In a product layout,machines are organized so that each operation needed to manufacture a product or process a patient is performed at workstations arranged in a fixed sequence.

Question 8

Great cost savings can result from ______ inventory turnover and ______ inventory holding costs.

Accepted Answer

Great cost savings can result from increasing inventory turnover and reducing inventory holding costs.

Question 9

___________ is a measure of the amount of inputs used to produce a given amount of outputs.

Accepted Answer

So efficiency is a useful measure of how well an organization uses all its resources-such as labor,capital,materials,or energy-to produce its outputs,or goods and services.

Question 10

A ___________ is a small-wheeled container used with a just-in-time inventory system to move component parts from suppliers to the assembly line.

Accepted Answer

In a JIT inventory system,component parts travel from suppliers to the assembly line in a small wheeled container known as a kanban.

Question 11

______________ is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost,quality,service,and speed.

Accepted Answer

Process reengineering involves the fundamental rethinking and radical redesign of business processes (and thus the value chain)to achieve dramatic improvements in critical measures of performance such as cost,quality,service,and speed.

Question 12

Increasingly,self-managed teams are using ____________,in which different teams assemble each component part and then send those parts to a final assembly team.

Accepted Answer

Increasingly,self-managed teams are using fixed-position layouts.Different teams assemble each component part and then send the parts to the final assembly team,which makes the final product.

Question 13

The use of empowered self-managed teams can increase productivity and efficiency because people often respond well to greater:

Accepted Answer

Because people often respond well to greater autonomy and responsibility,the use of empowered self-managed teams can increase productivity and efficiency.

Question 14

The development of new,often radically different kinds of goods and services is called:

Accepted Answer

Quantum product innovation results in the development of new,often radically different,kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

Question 15

______________ aims at reducing the time required to set up production equipment.

Accepted Answer

Flexible manufacturing aims to reduce the time required to set up production equipment.

Question 16

In a manufacturing company,a major source of costs always related to making a product is the costs associated with:

Accepted Answer

In a manufacturing company,a major source of costs is setting up the equipment needed to make a particular product.

Question 17

Banks and financial service companies are finding that they can substantially reduce costs by moving customer accounts and support functions:

Accepted Answer

Banks and financial service companies are finding that they can substantially reduce costs by moving customer accounts and support functions online.

Question 18

By utilizing a JIT inventory system,__________ maintains the same service level as its competitors,but at a one-fourth the inventory holding cost,which is their major source of cost savings.

Accepted Answer

Walmart can maintain the same service levels as these competitors but at one-fourth the inventory holding cost.

Question 19

A strategy based on the use of IT to reduce the costs associated with the product assembly process is known as:

Accepted Answer