A non-programmed decision is:
A) Any routine situation where the company has a ready-made solution
B) Any decision that does not relate directly to the employee's job description
C) Any non-routine situation in which employees must search for alternative solutions
D) Any decision that is clearly within the employee's job description

Question

Quizplus · Accepted Answer

A non-programmed decision is a decision-making situation that is unique and requires a specific solution tailored to the problem at hand. It is not a routine situation, so there is no ready-made solution available. Employees must analyze the situation and search for alternative solutions that will solve the problem effectively. Therefore, option C is the correct answer.

A Non-Programmed Decision Is