A salesperson's good-natured or flattering banter with you before you make a decision about purchasing a product exemplifies
A)rational persuasion.
B)consultation.
C)personal appeal.
D)ingratiation.

Question

Quizplus · Accepted Answer

The salesperson's flattering banter is an example of ingratiation, a tactic in which the salesperson tries to "win over" the customer through compliments, flattery, or good-natured banter. This is meant to create a positive impression in the customer's mind and make them more receptive to the salesperson's message.

A Salesperson's Good-Natured or Flattering Banter with You Before You