Question 1

Teams can operate effectively under one fixed type of authority over time.

Accepted Answer

Teams may require different types of authority depending on the stage of development or the specific task at hand. For example, during the initial formation stage, a more directive leader may be necessary to establish clear goals and expectations. However, during later stages, a more democratic approach may be needed to maintain team motivation and collaboration. Thus, teams may require flexible and adaptive types of authority.

Question 2

Leaders with a large span of control tend to display more consideration and use more personal approaches when influencing followers.

Accepted Answer

Leaders with a large span of control have a high number of subordinates to manage, which may lead them to rely more on formal approaches and less on personal approaches. They may also have less time to focus on individual followers and their needs. Therefore, leaders with a small span of control are more likely to display consideration and use personal approaches when influencing followers.

Question 3

The inefficiencies created by more and more people working together is called
A)groupthink.
B)social loafing.
C)process losses.
D)deindividuation.

Accepted Answer

Process losses refer to the inefficiencies that occur when people work together, such as miscommunication or duplication of efforts. Groupthink refers to the tendency for group members to conform to the group's norms and beliefs, potentially leading to faulty decision-making. Social loafing refers to the tendency for individuals to exert less effort when working in a group. Deindividuation refers to the loss of self-awareness and individual identity in group situations, leading to a decreased sense of personal responsibility.

Question 4

The phenomenon of reduced effort by people when they are not individually accountable for their work is referred to as
A)process loss.
B)social loafing.
C)group polarization.
D)group dynamics.

Accepted Answer

Social loafing is the tendency of individuals to exert less effort when working in a group compared to when working alone. This happens because individuals feel less accountable for the outcome of the group's work and assume that others will pick up the slack. Process loss refers to inefficiencies that arise from poor group coordination, while group polarization refers to the tendency of groups to make more extreme decisions than individuals. Group dynamics refers to the complex interactions and relationships that develop within a group.

Question 5

Design is often the most frequently omitted step in teamwork.

Accepted Answer

Design is often overlooked or rushed in the pursuit of completing tasks or reaching deadlines in a teamwork environment.

Question 6

The four process measures of effectiveness are good leverage points for fixing a problem.

Accepted Answer

The answer of The four process measures of effectiveness are...

Question 7

With role ambiguity, the problem is lack of clarity about just what the expectations are.

Accepted Answer

Role ambiguity occurs when it's unclear what is expected of an individual in a particular position or role.

Question 8

Ollieism occurs when people in a highly cohesive group become more concerned with striving for unanimity than in objectively appraising different courses of action.

Accepted Answer

The answer of Ollieism occurs when people in a highly...

Question 9

An outsider to a group often is able to learn more about norms than an insider.

Accepted Answer

An outsider to a group may have a fresh perspective and may be able to view the group's norms objectively. Insiders, on the other hand, may take their group's norms for granted and not notice them.

Question 10

Greater cohesiveness does not always lead to higher performance.

Accepted Answer

While having a cohesive team can be beneficial, it is not guaranteed to lead to higher performance. Other factors such as individual skills, leadership, communication, and goal alignment can also play a significant role in determining performance levels.

Question 11

The mere opportunity to communicate electronically is sufficient to ensure teamwork.

Accepted Answer

The mere opportunity to communicate electronically does not guarantee teamwork. Effective communication, collaboration, and a shared sense of purpose are essential elements for successful teamwork, regardless of the communication channel used.

Question 12

In comparing teams and group members, which of the following is true?
A)Team members can readily identify who is/is not on the team; identifying members of a group may be more difficult.
B)Group members have common goals; teams may not have the same degree of consensus about goals.
C)Task interdependence typically is greater with groups than with teams.
D)Group members often have more differentiated and specialized roles than team members.

Accepted Answer

Team membership is often more clearly defined than group membership, making it easier to identify who is and who is not on the team.

Answer: B 
 Teams often have a higher degree of consensus about goals, while groups may not have as much alignment.

Answer: C 
 Task interdependence typically is greater with teams, as team members must collaborate closely to achieve shared goals.

Answer: D 
 Teams often have more differentiated and specialized roles than groups, as team members are often chosen for their unique skills and experiences.

Question 13

Norms can be imported from the organization existing outside the team.

Accepted Answer

Norms can be imported from the organization or from outside sources such as industry best practices or social and cultural norms.

Question 14

The distance between members of a virtual team is unidimensional.

Accepted Answer

The distance between members of a virtual team is multidimensional as it includes physical distance, cultural differences, time zones, communication barriers, and more.

Question 15

____________ refers to any time people increase their level of work due to the presence of others.
A)Social facilitation
B)Individual anonymity
C)Social loafing
D)Groupthink

Accepted Answer

Social facilitation is the phenomenon where people tend to perform better when they are in the presence of others, which leads to an increase in their level of work. This is typically observed during tasks that are simple or familiar.

Question 16

Social contact is better satisfied by organizations than by groups.

Accepted Answer

The answer of Social contact is better satisfied by organizations...

Question 17

Using instruments such as the Campbell Interest and Skills Survey to select personnel may help a team's effort level from an individual perspective.

Accepted Answer

The Campbell Interest and Skills Survey can help match an individual's interests and skills with the job requirements, which can increase their motivation and engagement in the work, leading to higher effort levels.

Question 18

Groups are characterized by mutual interaction and reciprocal influence.

Accepted Answer

Groups require mutual interaction and reciprocal influence for their members to affect each other's behaviors, attitudes, and opinions. Without these elements, a collection of individuals is merely a crowd or assembly, not a cohesive social unit.

Question 19

Task-oriented behavior is adequate for accomplishing long-term objectives.

Accepted Answer

The answer of Task-oriented behavior is adequate for accomplishing long-term...

Question 20

According to the text, a group is defined as "two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person". Which of the following is an aspect of this definition?
A)An individual can only belong to one group.
B)Group members interact with, but do not influence, each other.
C)It includes the concept of the one-way nature of influence between leaders, followers and situation.
D)It incorporates the concept of reciprocal influence between leaders and followers.

Accepted Answer

The definition states that group members influence and are influenced by each other, which incorporates the concept of reciprocal influence between leaders and followers. Therefore, option D is the correct choice. Options A, B, and C are incorrect as they do not align with the provided definition.

Quiz 10: Satisfaction, Engagement, and Potential