_____________ conflict occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products when this behavior is inconsistent with the salesperson's values and beliefs.
A)Interrole conflict
B)Intrasender role conflict
C)Intersender role conflict
D)Person-role conflict

Question

Quizplus · Accepted Answer

This is an example of person-role conflict, where the individual's own values and beliefs conflict with the role they are expected to perform. The store manager's actions are inconsistent with the salesperson's personal values, causing a conflict between the person and the role they are expected to fulfill.

_____________ Conflict Occurs When a Store Manager Encourages a Salesperson