Williams-Sonoma is a specialty store that caters to customers who want to cook at home. It offers free cooking classes, has frequent demonstrations by cookbook authors, and has employees who are knowledgeable about food preparation. The sales staff helps customers make their selections. Williams-Sonoma is a(n) __________ retailer.

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Williams-Sonoma is a full-service retailer because it provides a high level of personal assistance to customers, including cooking classes, demonstrations from cookbook authors, and knowledgeable sales staff who help customers make their selections.

Williams-Sonoma Is a Specialty Store That Caters to Customers Who