If you find that the staff who work in your college's career center give you poor advise or otherwise did not provide sufficient help in finding you employment after graduation, you may be dissatisfied with your entire college experience. This is an example of which issue associated with services?
A)inseparability
B)intangibility
C)impressionability
D)incongruity
E)inflexibility

Question

Quizplus · Accepted Answer

Inseparability refers to the fact that services are produced and consumed simultaneously, and the quality of the service is often tied to the provider. If the career center staff provide poor service, it affects the overall perception of the college experience.

If You Find That the Staff Who Work in Your