Toyota had some difficulty recovering from a recall crisis several years ago when it was forced to recall about 6 million vehicles due to variety of problems, most notably one with the accelerator pedal. To "polish" its brand, it implemented stricter __________ goals to improve the safety and reliability of its vehicles.

Question

Quizplus · Accepted Answer

The blank is asking for a word that would improve the safety and reliability of Toyota's vehicles. Out of the options given, only "quality" directly relates to this. Toyota's stricter quality goals helped it to improve the safety and reliability of its vehicles after the recall crisis.

Toyota Had Some Difficulty Recovering from a Recall Crisis Several