Hendricks understands that customers are an important aspect to his firm's bottom-line, but he is very focused on profits.What concept would help Hendricks understand his need to switch from a focus on profits to a focus on the long-term health of his customer relationships?

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The Answer of Hendricks understands that customers are an important aspect to his firm's bottom-line, but he is very focused on profits.What concept would help Hendricks understand his need to switch from a focus on profits to a focus on the long-term health of his customer relationships?

Hendricks Understands That Customers Are an Important Aspect to His