The core of Disney brand strategy for its theme parks, cruise lines, and cast members is __________.
A) Marketing
B) Value based on price
C) Value based on fun
D) Service
E) None of the above
Correct Answer:
Verified
Q22: Benihana restaurants have the tag line,"an experience
Q27: Disney approaches service recovery on _.
A) A
Q28: The traditional division between goods and services
Q29: One way to make a service more
Q30: Service jobs have _ in the United
Q33: Intangibility means _.
A) A service can not
Q34: The service sector accounts for _ of
Q35: When it is said that a service
Q36: Firms are sometimes reluctant to invest in
Q37: Goods, in general, tend to be much
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