Miguel has eight traditional Cuban restaurants in South Florida and he wants to track his customers by building a database.He would do this in the ___________ element of the process cycle.
A) Data mining
B) Knowledge discovery
C) Marketing planning
D) Customer interaction
E) Analysis and refinement
Correct Answer:
Verified
Q36: The main focus of CRM is on
Q37: Juana and Marta inherited a large auto
Q38: CRM is mainly used by the _
Q39: _ is not an element in the
Q40: Implementing a CRM system and then having
Q42: Six times a year, Patrick and Sally
Q43: The phase of the CRM process cycle
Q44: Properly use, data mining allows the firm
Q45: Carol's boss wants her to identify interactive
Q46: Firms need to _.
A) Identify all customer
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