The emerging view among change management experts is that resistance to change:
A) needs to be seen as a resource.
B) refers to the fact that employees are happy with the status quo and can perform well only in the status quo.
C) is the change agents' distorted perception of employee behavior based on their own doubts about the success of the change process.
D) indicates that change is not required in the organization.
E) is an impediment to change.

Question

Quizplus · Accepted Answer

The emerging view among change management experts is that resistance to change is a useful indicator rather than an impediment to change. Resistance is a signal, a warning system, that the change agent has not sufficiently addressed the underlying conditions that support effective organizational change.

The Emerging View Among Change Management Experts Is That Resistance