According to the authors,social distraction of rich channels occurs when:
A) employees are distracted by their socializing behaviours at work.
B) expensive communication channels contribute to their social status.
C) the cost of a communication channel excludes the non rich.
D) the sender and receiver focus on their relative status instead of processing the message content.
E) None of these describe social distraction.

Question

Quizplus · Accepted Answer

Social distraction of rich channels occurs when the sender and receiver focus on their relative status instead of processing the message content. Expensive communication channels may contribute to social status, but that is not the defining factor of social distraction. Socializing behaviors at work may be a form of distraction, but it is not related to communication channels. The cost of a communication channel may exclude some, but again, it is not the defining factor. Therefore, option D is the best choice.

According to the Authors,social Distraction of Rich Channels Occurs When