If an objective is to increase customer satisfaction,then incentive programs and merit pay might be used to pay for performance.

Question

Quizplus · Accepted Answer

Incentive programs and merit pay can provide employees with motivation to perform better and increase customer satisfaction, as they are rewarded for their good performance. Thus, using these types of programs to pay for performance can help achieve the objective of increasing customer satisfaction.

If an Objective Is to Increase Customer Satisfaction,then Incentive Programs