The most dramatic difference between traditional quality control methods and total quality management thinking involves a shift from a process orientation to a product orientation.

Question

Quizplus · Accepted Answer

The statement is false. The shift in thinking from traditional quality control methods to total quality management involves a shift from a product orientation to a process orientation. Total quality management emphasizes the continuous improvement of processes in order to deliver high-quality products or services to customers.

The Most Dramatic Difference Between Traditional Quality Control Methods and Total