Which of the following is not one of the benefits of benchmarking?
A) Helps identify the best business or functional practices to include in a firm's business plans.
B) Determines internal customer needs and wants.
C) Breaks down a reluctance to change.
D) Serves as a source of market intelligence.
E) Uncovers previously unrecognized technological breakthroughs.

Question

Quizplus · Accepted Answer

Benchmarking is primarily focused on comparing business processes and performance metrics to industry bests and best practices from other companies, rather than determining internal customer needs and wants.

Which of the Following Is Not One of the Benefits