Commitment to "customer success" is likely the best approach for a firm to use with:
A)All of its customers.
B)Customers who represent a small source of revenue for the firm.
C)Customers who have high expectations.
D)None of these.

Question

Quizplus · Accepted Answer

Customer success relationships are resource intensive and typically should be reserved only for a few customers who represent the highest revenue and profit potential for a firm.

Commitment to "Customer Success" Is Likely the Best Approach for a Firm