Total quality management and the Pareto Principle are actually two terms that mean the same thing.

Question

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Total quality management (TQM) is a management approach aimed at continuous improvement of product or service quality through various methods and techniques, while the Pareto Principle is a statistical concept that states that roughly 80% of effects come from 20% of causes. Though TQM may involve the use of the Pareto Principle in identifying and prioritizing quality improvement efforts, they are not the same thing.

Total Quality Management and the Pareto Principle Are Actually Two