__________ relates to the actual performance features of the product and answers the question: Did the product do what it was supposed to do?

Question

Quizplus · Accepted Answer

Instrumental performance refers to the actual performance features of the product, and answers the question of whether the product performed the intended function or not. Symbolic performance could refer to the emotional or social significance of the product, while tangible performance relates to the physical features of the product. Feature performance is a relatively vague term and does not specifically refer to actual performance, and performance without any adjective is also not specific enough.

__________ Relates to the Actual Performance Features of the Product