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The Managers at Continental Classics,a Women's Specialty Clothing Store,lost Customers

Question 33

Essay

The managers at Continental Classics,a women's specialty clothing store,lost customers because the quality of their products and the cycle time for orders became less predictable.Consumers received late orders,and damaged packages,and some orders were not received by the consumers.What should the manager do to improve the business process?

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The manager should consider reengineerin...

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